1. Data controller, contact person for the register and data protection officer
Name: YL Kapital Oy (Kanava Resort)
Business ID: 2434727-9 (FI24347279)
Address: Kosti Aaltosenkatu 9
Postal code: 80140
Town: Joensuu
Telephone: +358 50 095 7890Email address: info@kanavaresort.fi
2. What is the purpose of the register?
Information collected from people contacting us are utilised for handling reservations, communication between the data controller/register holder and customer as well as the development of customer relationships. We store contact details in order to reply in a relevant manner to calls or messages.
3. What is stored in the register?
Name of the company and/or name of person, email address, telephone number, ordered services and the messages sent by a customer.
4. Storage period of personal data
Personal data is stored as long as it is necessary for the implementation of the agreement to be concluded with a customer or for the improvement of customer service.
5. How is the data collected?
Personal details are only collected directly from the person who contacts us. Anonymous visitor data of the website is collected through web analytics tools.
6. Regular disclosure of data and transfer of data outside the European Union or European Economic Area
Data is not disclosed outside of the company. Some of the external service or software providers may store data outside the EU or the European Economic Area.
7. Use of cookies
Effective Date: 27-Mar-2023
Last Updated: 18-April-2023
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Cookie settings
You can change your cookie preferences any time by clicking button on bottom of the site. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.
8. Collected anonymous visitor data
Web analytics services collect unspecified data of the visitors to the website, including:
Age, gender, country, city, language, details of the online service provider
Sessions, number of sessions per user, usage data of the website
Imprecise interests indicated on the basis of web browsing
Phrases entered in the search box of the website
Technical properties of the terminal device used for the visit
Data collected through the website cannot be connected to personal details unless the user contacts us through the website and discloses their data. Details provided in the contact form are not stored in the data analytics tools.
9. Protection of the register
Electronic data is protected with usernames and passwords. Only persons employed by the data collector who need the data in their work have access rights to the data.
10. Automated decision-making
Automated individual decisions (Article 22 in the GDPR) shall not be made.
11. Rights of the data subject
The data subject has the right to check what kind of personal data has been saved about them in the person register. A signed written request for inspection must be sent to the contact person for the register. The right to check the data is cost-free when conducted once a year at most. The data subject has the right to demand the correction or removal of incorrect or dated data or the transfer of the data from one system to another. They also have the right to restrict or object to the processing of their data in accordance with Articles 18 and 21 of the General Data Protection Regulation.
The data subject has the right to withdraw previously provided consent for data processing or file a complaint with the supervisory authority about matters related to the processing of their personal data. The data subject also has the right to forbid the use of their personal data for direct marketing purposes. Requests to stop marketing and contacts for further information: info@kanavaresort.fi.